Case study 04
Automation · Platform
LinkBird
A LinkedIn outreach platform. You connect your accounts, import or search leads, set up connection and follow-up sequences, and read every conversation in one inbox. Working hours, daily limits and retries keep the accounts safe.
My role
Designed and built with the team. I worked on account management, campaigns, the unified inbox, background jobs, diagnostics, AI features and browser reliability.
Built together with the engineering team.
Core technologies
System path
A simplified view of the product workflow.
- 01
Lead intake
- 02
Campaign rules
- 03
Account scheduling
- 04
LinkedIn actions
- 05
Conversation sync
- 06
Diagnostics
01
Product overview
Campaigns
- 01Lead search, CSV import, filters and assigning leads to campaigns.
- 02A connection request, a message once it's accepted, then follow-ups.
- 03Working hours, daily limits, retries and job monitoring.
- 04Campaign analytics, webhooks and diagnostics.
02
Inbox
One inbox
Conversations sync into a single inbox where you can reply by hand, and each thread is linked to where that lead is in the campaign.
03
Operations
Keeping it running
In the first version I worked on account lifecycle and proxy reliability. Later it was limits, retries, webhook processing, diagnostics and job visibility, which is what made long-running campaigns supportable.